Frequently Asked Questions
Quick answers to the questions we hear most from UTV Wolfpack customers. Can't find what you're looking for? Call us at (714) 694-3797 or email utvwolfpack@gmail.com.
Ordering & Payment
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Amazon Pay. We also offer financing through Affirm, including 0% APR options on qualifying purchases — you'll see the Affirm option at checkout.
Do you offer discounts or coupon codes?
When we're running a promotion, you can enter your coupon code in the "Coupon Code" field on the cart page before checking out.
Can I change or cancel my order after I've placed it?
Contact us as soon as possible at (714) 694-3797 or utvwolfpack@gmail.com. Because we ship most orders within 1-2 business days, we can only make changes before an order has shipped.
Shipping
How fast will my order ship?
Domestic orders generally ship within 1-2 business days, and may ship the same day if the items are in stock and the order is placed before 12:00 PM PST. Availability on certain items can affect these timelines.
Do you ship internationally?
We're continuing to refine our international fulfillment process. Please call us at (714) 694-3797 and we'll help you place and track an international order.
How do I track my order?
You'll receive a shipping confirmation email with tracking information once your order ships. If you can't find it, reach out and we'll look it up for you.
My order arrived damaged or missing parts — what do I do?
Sorry about that! Visit our Refunds/Warranty page and use the form to let us know what's missing or damaged, along with your order number. We'll get it sorted out quickly.
Fitment & Compatibility
How do I know if a part will fit my vehicle?
Check the product title and description for the specific make, model, and year range it's built for. If you're not sure a part fits your machine, contact us with your vehicle's year, make, and model before ordering and we'll confirm fitment.
Which vehicles do you build parts for?
We carry parts for Polaris RZR, Can-Am Maverick and X3, Yamaha YXZ, and Honda side-by-sides, plus a range of universal UTV parts and accessories that fit multiple platforms.
Do you build custom or one-off parts?
Yes — check out our Fabrication Parts category, or contact us directly to talk through a custom build.
Warranty & Returns
What's your warranty policy?
UTV Wolfpack offers a Limited Lifetime Warranty against defects in material and workmanship on our products. Full details, including what's covered and how to file a claim, are on our Warranty & Return Policy page.
Can I return a part I don't need anymore?
Yes — unused, unscratched parts in their original packaging can be returned within 30 days of the shipment date. Original shipping charges aren't refundable and a restocking fee of up to 25% may apply. See the Warranty & Return Policy page for the full process.
Installation
Do you provide installation instructions?
Yes — check our Instructions page for install guides, and our installation videos for a visual walkthrough of common installs.
Can you install parts for me or recommend a shop?
We're a parts manufacturer rather than an install shop, but our team is happy to answer setup and installation questions over the phone at (714) 694-3797.
Dealers & Wholesale
Do you offer dealer or wholesale pricing?
Yes — visit our Become a Dealer page to apply for a dealer account.
Still Have Questions?
UTV Wolfpack
3036 Oak Street, Santa Ana, CA 92707
Call: (714) 694-3797
Email: utvwolfpack@gmail.com